Preserve your pieces by storing them individually in a soft pouch, away from moisture, perfumes, and cosmetics. Gently polish with a clean, dry cloth, and remove jewelry before bathing, swimming, or exercising.

Each order is presented with care and dispatched securely. We accept returns within 30 days of purchase, provided the piece is unworn and returned in its original condition and packaging. Please visit our Returns page for the full process.

For the most precise fit, use our Ring Size Guide or visit a Charmé lounge for a personal fitting. If you are between sizes, our concierge team will be delighted to advise on the best fit for your chosen design.

Many of our pieces may be personalized with engraving, gemstone selections, or bespoke details. Contact our concierge team to discuss your vision and discover the possibilities available for your chosen design.

Every Charmé piece is prepared beautifully for gifting. Where available, you may add a personal message at checkout; our team will ensure your chosen piece is presented with considered, timeless detail.

We ship internationally to a wide range of destinations. Duties and taxes are included at checkout for most regions, while some orders may incur additional customs charges. Our concierge team is here to help with any destination-specific questions.